Delaware State Website Accessibility Transformation

My team at the Government Information Center within the Delaware Department of States manages approximately 50% of Delaware state government websites.

We have always tried to ensure accessibility in our websites, and the importance of accessibility became more apparent in the wake of the COVID-19 pandemic.

Since the pandemic, the state IT department has mandated accessibility for all digital properties, and the governor signed an executive order in support of this initiative.

My team has taken on learning more about accessibility, auditing and remediating existing sites, and building accessibility into our design, development, and content processes. We are aiming for WCAG 2.1 compliance.

To date, we have:

  • Audited multiple websites using automated testing tools like WebAim WAVE and Axe DevTools
  • Remediated and deployed fixes of common elements across all state websites, including fixing color contrast
  • Audited high-traffic websites such as the Delaware COVID-19 website and and made fixes
  • Incorporated accessibility checks during the design and development stages of new projects
  • Checked vendor products for accessibility and made fixes before implementing on state websites